Troubleshooting
Heap Dump generates a snapshot of memory for troubleshooting by LiveAction Support.
![](/static/e99be093a6c087b8ac5829989311c884/031dd/AG_Settings.3.18.1.jpg)
CPU Profiling generates a snapshot of CPU usage for troubleshooting by LiveAction Support.
![](/static/9e75096b8aae0d438a8388f5f84a2482/031dd/AG_Settings.3.18.2.jpg)
Logs generates system log files for troubleshooting by LiveAction Support.
![](/static/87dd6b5b5d20b8dc27c8fb95ba1151c3/031dd/AG_Settings.3.18.3.jpg)
User Activity Tracking generates system log files of which users have logged into the system and what actions they have taken.
![](/static/b7998ba0f81a35a0052e4f6afaa3539c/031dd/AG_Settings.3.18.4.jpg)
Packet Capture generates a TCP Dump of the LiveNX Server’s network card.
![](/static/45abb9faa2af6168b858e9d5544aa62e/031dd/AG_Settings.3.18.5.jpg)
Upload History provides a list of files uploaded to LiveAction support. Copy Link provides a URL to access these files.
![](/static/f2ed343569c76ceb3817a017ce4511cc/031dd/AG_Settings.3.18.6.jpg)